Why PC/SC alert

[Unregistered]

Just trying demo version and upon trying to read card I get a PC/SC alert.
I assumed the app is complete; do I need to do more.Tx Charles

[Alex Railean]

Charles, which OS do you have?

If that's Windows 2000/XP, you need to make sure that the Smart Card service is running.

If you have Windows 9x/ME, you need to install Microsoft Smart Card Base Components. Do NOT install these components if you have Windows 2000/XP

Check out the troubleshooting section of the card reader's installation guide (http://www.dekart.com/howto/howto_sim_reader/howto_install_sim_reader/) to find out how to do that.

[CharlesRyan]

Alex, Thank you
Registered as CharlesRyan
Using win xp and will follow on your suggestion.
What is the difference between MAnager and Reader.
Manager yields the PC/SC dialog
and Reader yields does not recognize this as a valid xp app during install, damage may occur...
hence abort.

I'm a Mac user (since '84) and don't feel comfortable in the win world
Charles

[Alex Railean]

Charles,

Here's a list of things you are dealing with:


SIM Card Reader [hardware] - this is a smart card reader we produce, among other things, it can also be used to read SIM cards.
SIM Manager [software] - this is the software that reads and processes the SIM cards (it works with SIM Card Reader, or with any other PC/SC compliant smart card reader)
SIMReader.exe [software] - this is the driver for the SIM Card Reader. Even though modern Windows XP computers will automatically find the unit's driver on the Internet, some prefer to install the driver manually.



Could you show a screenshot of the error you get, or the exact text of the warning? If it's one of these (driver not digitally signed (http://images.google.com/images?hs=805&hl=en&lr=&client=opera&rls=en&q=driver%20not%20digitally%20signed&btnG=Search&ie=UTF-8&oe=UTF-8&sa=N&tab=wi)), then it is safe to press Continue; The warning appears when you attempt to install a driver that was not tested by Microsoft. It does not necessarily mean that the system will become unstable (but it is their duty to announce you about such a possibility). The device was tested by us (obviously), and by people all over the world - there were no negative reports, hence it is safe to conclude that continuing the installation will not cause any problems in the future.


Another error I can think of is one that occurs when you try to execute a corrupt file. It could be downloaded incorrectly, or it could have been altered by a virus too. An alternative - the media on which the file resides has some problems, and the file cannot be read correctly because it is stored [at least partially] on one of those problematic sectors. If that's the case, try to download the file again.